Privacy Policy

Limpid Technologies LLP ("Company", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and client portal.

This policy is designed to comply with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian privacy laws.

We use the collected information for the following purposes:

• Providing and improving our professional services
• Managing client accounts and authentication
• Processing payments and billing
• Communicating about projects and services
• Providing technical support and customer service
• Complying with legal and regulatory requirements
• Improving our website and service offerings
• Sending important notices and updates

We process personal information based on legitimate business interests, contractual necessity, legal compliance, and with your consent where required by law.

We may share your information in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in providing our services
• Legal Requirements: When required by Indian law, regulation, or court order
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Protection of Rights: To protect our rights, property, or safety and that of our clients
• Consent: With your explicit consent for specific purposes

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We implement reasonable security practices and procedures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, in accordance with the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Our security measures include:

• 256-bit SSL encryption for data transmission
• Secure data storage with access controls
• Regular security audits and assessments
• Employee training on data protection
• Incident response procedures

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Project-related data may be retained for up to seven (7) years after project completion for legal and business purposes. Account information is typically retained for three (3) years after account closure.

Under Indian privacy laws, you have the following rights:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Withdrawal: Withdraw consent for processing where consent is the basis
• Grievance: File complaints with our designated grievance officer
• Deletion: Request deletion of personal data subject to legal requirements

To exercise these rights, please contact our Grievance Officer using the contact information provided below.

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

Types of cookies we use:

• Essential: Required for basic website functionality
• Analytics: Help us understand how you use our services
• Functional: Remember your preferences and settings
• Performance: Monitor and improve service performance

We primarily process and store data within India. If we need to transfer personal information outside India, we ensure appropriate safeguards are in place as required by Indian law, including data transfer agreements and adequacy decisions.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or prominent notice on our website at least thirty (30) days before the changes take effect.

In accordance with the Information Technology Act, 2000, we have appointed a Grievance Officer to address your privacy concerns and complaints.

If you have any questions about this Privacy Policy or our data practices, please contact us: